Question 1

What is an Airbnb welcome book, and do I really need one?

Accepted Answer

A welcome book is a custom guide that answers your guests' most common questions before they even ask: wifi, check-in, house rules, and local recommendations. Hosts who use one see fewer late-night messages and higher review scores, since guests feel taken care of from the moment they arrive.

Question 2

How much does a custom guest welcome book cost?

Accepted Answer

HostCurate's welcome books start at $79 for the Essentials tier (house manual only), with our most popular Signature tier at $149 adding a custom local guide and hosted QR version. Multi-property hosts get Portfolio pricing at $119 per property (3+ properties).

Question 3

How long does it take to get my welcome book?

Accepted Answer

Most welcome books are delivered within 3 business days of completing your intake form. Need it faster? Our Rush add-on gets your finished, print-ready PDF to you in 48 hours.

Question 4

What's included in the welcome book?

Accepted Answer

Every tier includes your wifi details, check-in/checkout instructions, house rules, appliance guides, and emergency info in a clean, print-ready PDF. Signature and Portfolio tiers add a fully custom neighborhood guide with real, verified local recommendations near your exact address.

Question 5

Can I get welcome books for multiple rental properties?

Accepted Answer

Yes. Our Portfolio tier is built for hosts and property managers with 3 or more listings, at $119 per property with consistent branding across all of them. You can also add a seasonal refresh to keep local picks current as things change.

Question 6

What do I need to provide to get started?

Accepted Answer

Just a few minutes filling out our short intake form: your address, wifi info, house rules, check-in details, and any personal local favorites you want included. If you skip the local picks, we'll research and verify real spots near your property for you.

Question 7

Can I request changes to my welcome book after I receive it?

Accepted Answer

Yes, every order includes revision rounds: 1 revision on Essentials, 2 on Signature and Portfolio. Since each book is custom-written for your property, we ask that requested changes be submitted within a few days of delivery.

Question 8

Do you offer refunds?

Accepted Answer

Because every welcome book is custom-written and designed for your specific property, we don't offer refunds once work has begun. That's why revision rounds are built into every tier, so you get a final version you're happy with.

Question 9

Is the welcome book a printed booklet or a digital guide?

Accepted Answer

You receive a print-ready PDF you can print at home or a local shop, and it works just as well as a digital guide on a phone. Want a fully digital experience for guests? Add the Hosted QR Guide so they can pull it up with a quick scan at check-in.